Privacy Policy
Effective date: 12 July 2026
In short
This site does not collect any personally identifiable information. There are no accounts, forms, or contact channels here that require you to submit personal data — you can browse and use this site without registering for anything.
What data we collect
This site itself does not actively collect, store, or process any personal data. Your browser typically sends basic connection information to any server it visits (such as IP address, browser type, and the page and time requested) — this may be automatically logged by our hosting provider for security and operational purposes, and the site operator does not link it to your identity or use it for any other purpose.
Location data (the "Nearest / Shortest Wait" feature)
The "Nearest / Shortest Wait" feature asks your browser for your location so it can calculate and rank nearby hospitals. This location data is processed entirely on your own device and browser to compute distances in real time — it is never sent to or stored on our server. You can decline or revoke location access at any time through your browser settings, though the feature won't work without it.
Cookies and tracking
This site does not currently use cookies, analytics tools, or third-party trackers. If that changes in the future, this page will be updated to reflect the current arrangement.
Third-party links
This site links to the Hospital Authority's own website, Google Maps, and other third-party sites. Once you click through and leave this site, your visit is governed by that third party's own privacy policy, not this one.
Data security
Because this site doesn't collect personal data, the associated risk is limited. The site runs on a reputable hosting provider, which maintains its own industry-standard security measures.
Children's privacy
This site is not directed at children and does not knowingly collect personal data from children.
Your privacy rights
Since this site doesn't collect or store any personal data, the usual rights to access, correct, or delete your data don't practically apply here. If you have any questions or concerns about this policy, feel free to reach out through any of the other contact channels listed on this site.
Changes to this policy
This policy may be updated from time to time as the site's features or applicable regulations change, without individual notice — please check back for the latest version.